Customers Service Coordinator(Logistic/AWS/VB)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate for a role focused on providing customer service support and managing shipping documentation. Responsibilities include monitoring shipments, ensuring key performance indices are met, and maintaining accurate inventory records. The ideal candidate should possess strong customer service skills and the ability to collaborate with various departments for timely deliveries.

Qualifications

• Strong customer service skills
• Ability to prepare shipping documents accurately
• Familiarity with inventory management
• Coordination between departments

Responsibilities

• Provide customer service support via phone and email.
• Prepare shipping documents and import/export documentation.
• Monitor and ensure shipments are cleared and delivered.
• Ensure KPIs are met for incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments for timely deliveries.
• Maintain accurate records of inventory levels.

Job description

Responsibilities

• Provide customer service support via phone and email.
• Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Perform of general housekeeping within the workplace
• Maintain a safe working environment.
• Perform any other job-related functions as and when assigned by superior.

How to Apply

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chen Shih Ying

EA Personnel Reg No: R25126521