Customer Support Associate (1 Year Contract)

National Skin Centre; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A healthcare institution in Singapore is looking for a Customer Support Associate for a 1-year contract. The role involves handling incoming and outgoing calls, attending to patient inquiries, and providing relevant information. Candidates should have at least 1 year of experience in a call centre environment. This position offers a great opportunity to contribute to patient care and support within a healthcare setting.

Qualifications

• At least 1 year of call centre working environment.

Responsibilities

• Handling of incoming and outgoing calls.
• Attend to patients' enquiries and provide any clarifications.
• Provide relevant service information to callers.
• Assist with appointment booking from Hospital, SAF and CHAS GP.
• Perform other duties as assigned by the Asst / Clinic Operations Executive.

Job description

Customer Support Associate (1 Year Contract)

Institution: National Skin Centre

Family Group: Ancillary

MAJOR DUTIES AND RESPONSIBILITIES

• Handling of incoming and outgoing calls
• Attend to patients' enquiries and provide any clarifications
• Provide relevant service information to callers
• Assist with appointment booking from Hospital, SAF and CHAS GP
• Performs other duties as assigned by the Asst / Clinic Operations Executive

Job Requirement

• At least 1 year of call centre working enviornment