Customer Service Officer @ Woodlands

Tien Hsia Language School; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A language education institution in Singapore is seeking an admin staff member to handle enrolments, customer enquiries, and assist in daily operations. The role requires patience and a customer service-oriented attitude, along with effective communication skills in both Mandarin and English. Candidates should have a diploma and be available to work evenings, weekends, and public holidays. Join a friendly environment where your contributions to school operations will be valued.

Qualifications

• Diploma or higher educational qualification.
• Customer service-oriented with patience, capable of handling children.
• Must be available on weekdays evenings, weekends, and public holidays.
• Ability to communicate in Mandarin and English for effective liaison.

Responsibilities

• General administration work.
• Handle and process all enrolments and registrations.
• Follow-up on customer enquiries.
• Assist in daily school operations and ad-hoc duties.

Skills

Customer Service

Patience

Bilingual (Mandarin and English)

Education

Diploma & above

Job description

Responsibilities

• General Adminstration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned

Requirements

• Diploma & above
• Customer Service-oriented, patience and able to handle children.
• Able to work in weekdays evening, weekends and public holiday
• Must be able to communicate in Mandarinand English to be able to liaise with Mandarin and English speaking associates on handling daily school operations

Working Location: Woodlands Area