Customer Service Officer - Education Centre

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An education centre in Singapore is seeking a Customer Service Officer to support daily operations. The role involves managing class schedules and providing assistance to parents and students. The ideal candidate should have great communication skills, a passion for working with children, and the flexibility to work weekends. Candidates with customer service experience are encouraged to apply.

Qualifications

• Great interpersonal and communication skills are essential.
• Experience in customer service is an advantage.
• Must be able to work independently or as a team.

Responsibilities

• Manage and facilitate class schedules for the centre.
• Provide assistance to parents and students through calls and inquiries.
• Support administrative operations to maintain smooth functioning.

Skills

Great interpersonal and communication skills

Ability to work with children

Ability to coordinate with parents and teachers

Teamwork and prioritization skills

Education

Min. GCE 'N' Level

Job description

Location: East/ West

Employment Type: Full-time

Working Hours: Wed - Fri + Sat & Sun

About the Role

Love working with kids and helping them learn? Enjoy being the go-to person who keeps things running smoothly? Our client is looking for a Customer Service Officer to support the day-to-day operations of their education centre, where they teach and nurture pre-primary and primary students.

It is a dynamic, knowledge-driven role — you’ll need to know the programmes and processes well to guide parents, support teachers, and help every child get the most out of their learning journey.

You’ll be the friendly bridge between parents, students, teachers, and colleagues — ensuring great communication and creating a positive experience for everyone who walks through our doors!

What You’ll Be Doing

• Manage, coordinate, and facilitate class schedules for the centre.
• Handle walk-ins, calls, and online enquiries — providing helpful course consultations to parents and students.
• Support day-to-day administrative operations to keep the centre running smoothly.

What We’re Looking For

• Great interpersonal and communication skills — you enjoy talking to people and working with children.
• Able to coordinate and liaise with parents and teachers
• Able to work independently or as a team and able to prioritize work on hand
• Able to work on both weekends and 3 weekdays (in line with the centre’s operating hours).
• Min. GCE 'N' Level
• Candidates with customer service experience from other industries are welcome to apply too.

If you’re positive, people-oriented, and ready to be part of an energetic education team, we’d love to meet you!

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified. 💬

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]