Customer Service Officer

HANDEL LINC DISPLAY PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the display industry based in Singapore is seeking a Sales Support professional. The role involves creating customer orders, monitoring deliveries, and managing invoicing. Candidates should have at least 3 years of experience in sales support or administration and must be proficient in both Chinese and English to communicate effectively with clients. We welcome applicants with diverse backgrounds, and flexibility in work arrangements is provided as remote work and weekly meetings in Singapore are included.

Qualifications

• Minimum 3 years experiences in sales support or administrative functions.
• Applicants with less experience or lower qualification are welcome to apply.
• Independent, creative, and able to work under stress.

Responsibilities

• Create customer order in the system.
• Monitor shipping delivery & advice delivery to customer.
• Create picking list and delivery order for warehouse.
• Support stock take and audit.
• Match supplier invoices with purchase order and delivery order.
• Ensure all prices are properly entered into the system.
• Ensure all orders are invoiced once delivered.
• Respond to customer claims & complaints.
• Administer office related matters including filing.
• Perform accounts receivable and collection efforts.
• Any other sales support or administrative requirements by management.

Skills

Good command of Chinese

Good command of English

Independent

Creative

Ability to work under stress

Education

Preferred diploma and higher educational certifications

Job description

Responsibilities

• Create customer order in system
• Monitor shipping delivery & advice delivery to customer
• Create picking list and delivery order for warehouse
• Support stock take and audit
• Match supplier invoices with purchase order and delivery order
• Ensure all prices are properly entered into system
• Ensure all orders are invoiced once delivered
• Response to customer claim & complaint
• Administer office related matters including filing
• Perform accounts receivable and collection efforts
• Any other sales support or administrative requirements by management

Requirements

• Preferred diploma and higher educational certifications
• Minimum 3 years experiences in sales support or administrative functions
• Good command of Chinese & English to effectively communicate with Chinese‑speaking clients
• Personality – Independent, creative, enjoy working with people and able to work under stress
• Applicants with less experience or lower qualification are welcome to apply
• Salary will vary based on experience
• Remote work and meeting in Singapore once a week