Customer Service & Delivery Logistics Specialist

Tee Hai Chem Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading chemical company in Singapore is seeking a dedicated professional to handle customer inquiries and feedback while ensuring smooth logistics and documentation processes. The ideal candidate should possess a Diploma in Business Admin and at least 2 years of relevant experience, with proficiency in Microsoft Office. Knowledge of SAP will be an added advantage. This position operates on a 5-day work week from 8.00am to 5.00pm, with company transport provided from various pickup points.

Benefits

Company transport provided at designated pick-up points

Qualifications

• At least 2 years working experience in related field.
• Knowledge of SAP is an added advantage.
• Proficiency in Microsoft Office required.

Responsibilities

• Accept order inquiries from customers and respond with follow-up queries.
• Handle and resolve customer feedback.
• Ensure proper communication of deliveries to customers.
• Coordinate with logistics for on-time delivery.
• Verify certificate of analysis and compliance.

Skills

Customer communication

Problem-solving

Organizational skills

Proficiency in Microsoft Office

Education

Diploma in Business Admin

Tools

SAP

Job description

A leading chemical company in Singapore is seeking a dedicated professional to handle customer inquiries and feedback while ensuring smooth logistics and documentation processes. The ideal candidate should possess a Diploma in Business Admin and at least 2 years of relevant experience, with proficiency in Microsoft Office. Knowledge of SAP will be an added advantage. This position operates on a 5-day work week from 8.00am to 5.00pm, with company transport provided from various pickup points.