Customer Service Coordinator/ Executive (Construction Industry)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

A leading service management company in Singapore is hiring for a position focused on responding to customer inquiries and managing job schedules. Candidates should hold a diploma in Engineering or Facilities Management and have a minimum of 2 years of customer service experience. Excellent communication skills are essential for this role that includes administrative duties and project coordination. Interested candidates should email their resumes.

Qualifications

• Minimum 2 years of experience in customer service.
• Excellent communication skills.

Responsibilities

• Respond to customer inquiries, comments, and concerns.
• Communicate with site personnel and technicians to arrange job schedules.
• Create quotations, work orders, and necessary documentation.
• Conduct follow-ups with clients regarding job progress and satisfaction levels.
• Keep service logs and reports updated and accurate.
• Coordinate with main contractors, vendors, and internal teams.
• Assist in processing permits and preparing project-related paperwork.
• Ensure high service standards and prompt completion of tasks.
• Manage general administrative duties and document organization.

Education

Diploma in Engineering, Facilities Management, or related field

Job description

Job Description:

• Respond to customer inquiries, comments, and concerns.
• Communicate with site personnel and technicians to arrange job schedules.
• Create quotations, work orders, and necessary documentation.
• Conduct follow-ups with clients regarding job progress and satisfaction levels.
• Keep service logs and reports updated and accurate.
• Coordinate with main contractors, vendors, and internal teams.
• Assist in processing permits and preparing project-related paperwork.
• Ensure high service standards and prompt completion of tasks.
• Manage general administrative duties and document organization.

Requirements:

• Diploma in Engineering, Facilities Management, or related field
• Minimum 2 year of experience in customer service
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [e-mail];

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

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