Customer Service Coordinator #78565

ANRADUS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A construction company in Singapore is seeking a Customer Service Coordinator. The role involves handling incoming calls, assisting walk-in visitors, and dispatching technicians for required services. Ideal candidates should have at least O Level education and a year of customer service experience. This permanent role offers a salary package of up to SGD 2600 plus OT and allowances.

Qualifications

• Minimum 1 year of working experience in a customer service role.
• Familiarity with Microsoft Office applications.

Responsibilities

• Handle incoming calls and assess caller needs.
• Greet and assist walk-in visitors as front-desk contact.
• Dispatch technicians for inspections and maintenance.

Skills

Customer service experience

Familiar with Microsoft Word

Familiar with Microsoft Excel

Familiar with Microsoft Outlook

Education

O Level

Job description

Job Description

• Industry/ Organization Type: Construction Industry
• Position Title: Customer Service Coordinator
• Working Location: West - Tuas Crescent (Company transport provided)
• Working Hours: 5.5 days (Mon - Alternate Sat: 8 am - 5 pm) *Work on Sat – count as OT*
• Salary Package: Up to SGD 2600 + OT + Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle incoming calls, assess caller needs, and route them to the appropriate contact.
• Greet and assist walk‑in visitors as the primary front‑desk contact.
• Dispatch technicians for inspections and maintenance based on urgency and location.
• Coordinate with internal teams to resolve customer issues promptly.
• Keep precise service records, logs, and documentation up to date.
• Prepare and manage operational reports and service documentation.

Qualifications

• Min. O Level
• Min. 1 year of working experience in customer service role
• Familiar with Microsoft Word, Excel, Outlook

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #78565 on the email subject.

Apply Policy

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694