Customer Service (Associate to Senior)

HAL COMPLETIONS MFG PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A global energy services company in Singapore is seeking a candidate for a role focused on order processing and customer service. This position involves ensuring timely processing of orders, liaising with multiple departments to meet customer requirements, and ensuring export compliance. The ideal candidate would have a High School Diploma and at least 2 years of relevant experience, preferably in procurement or logistics.

Qualifications

• Minimum of 2 years experience in a customer service environment.
• Additional experience in procurement, materials, or logistics is preferred.

Responsibilities

• Ensure accurate and timely processing of orders and related requisitions.
• Serve as a liaison for communication with field personnel, manufacturing, procurement, etc.
• Work with Law Department to ensure export compliance.

Skills

Customer service

Order processing

Communication

Education

High School Diploma

Job description

We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.

Job Description

• Under strict supervision, ensures accurate and timely processing of orders and related requisitions.
• Acts as a contact with affiliates, field PSL, and sales personnel.
• May create invoices and shipping documentation.
• Facilitates movements of materials to support PSL operations.
• Performs data inquiries to obtain order status and check availability of materials.
• Serves as a liaison for communication with field personnel, manufacturing, procurement, etc. to fill customer requirements.
• Coordinates cross-center and vendor supplied orders as required and monitors those shipments.
• Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations.

Qualifications

Requires High School Diploma or and a minimum of 2 years experience in a customer service environment. Additional experience in areas such as procurement, materials, or logistics is preferred.