Customer Service / Admin Coordinator (Education / Enrichment) - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service / Admin Coordinator. You will manage customer interactions, assist with student registrations, and support teachers. A diploma and relevant experience are preferred. The position offers a 5-day work week with a salary range of $2200 to $2800 and location options available.

Qualifications

• Minimum Diploma is required.
• Relevant customer service experience is preferred.
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy.

Responsibilities

• Attend to walk-in customers and respond to calls and messages.
• Handle student registrations and course adjustments.
• Support teachers with materials and attendance.

Skills

Customer service experience

Proficient in Microsoft Word

Proficient in Excel

Computer literacy

Education

Diploma

Job description

Customer Service / Admin Coordinator

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location 1 : Marine Parade & Tampines [Able to choose 1 location to work at]
Location 2 : Hougang & Bishan & Ang Mo Kio

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279