Customer Relations & Office Operations Manager

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Customer Relations & Office Operations Manager to be the primary contact for B2B customer inquiries. Responsibilities include coordinating with sales and marketing teams, liaising with headquarters, and overseeing office operations to ensure efficiency. Ideal candidates will have experience in customer-facing B2B roles and possess strong coordination and communication skills. This position is integral to improving client relations and operational standards.

Qualifications

• Proven experience in customer-facing roles within a B2B environment.
• Strong communication and coordination skills, with the ability to manage cross-border interactions.
• Detail-oriented and proactive in handling both client relations and office operations.

Responsibilities

• Coordinate with sales and marketing teams in the Singapore office to support business activities across the SEA region.
• Maintain regular correspondence with Headquarters to align on service standards and operational updates.
• Oversee office backend operations, including administrative tasks and process improvements.

Skills

Customer-facing experience

Strong communication skills

Coordination skills

Detail-oriented

Ability to manage multiple priorities

Job description

Our client in the pharmaceutical sector is seeking a Customer Relations & Office Operations Manager to act as the primary liaison for B2B customer inquiries, ensuring prompt and professional responses

Responsibilities

1. Coordinate with sales and marketing teams in the Singapore office to support business activities across the SEA region.
2. Maintain regular correspondence with Headquarters to align on service standards and operational updates.
3. Oversee office backend operations, including administrative tasks and process improvements, to ensure smooth day-to-day functioning.

Requirements

1. Proven experience in customer-facing roles within a B2B environment.
2. Strong communication and coordination skills, with ability to manage cross-border interactions.
3. Detail-oriented and proactive in handling both client relations and office operations.
4. Ability to work independently and manage multiple priorities effectively

Interested candidate please click APPLY NOW

Jennifer Maria Hardicar
JAC Recruitment Pte Ltd
EA License Number: 90C3026
EA Personnel: R1987984

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