Customer Finance Services Advisor

FedEx Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading transportation company in Singapore is seeking a customer service professional to manage inquiries related to financial services. The ideal candidate should possess excellent communication skills, a solid understanding of financial processes, and experience in handling sensitive information. This role requires a minimum of three years of experience in a customer-facing environment, providing exceptional support to ensure customer satisfaction.

Qualifications

• Three (3) years of related work experience, preferably in a customer-facing environment.

Responsibilities

• Manage customer inquiries related to financial services.
• Process transactions effectively.
• Provide exceptional support to ensure customer satisfaction.

Skills

Excellent communication skills

Strong understanding of financial processes

Ability to handle sensitive information

Education

Secondary education (O’Level or Form 5) or equivalent

Job description

A leading transportation company in Singapore is seeking a customer service professional to manage inquiries related to financial services. The ideal candidate should possess excellent communication skills, a solid understanding of financial processes, and experience in handling sensitive information. This role requires a minimum of three years of experience in a customer-facing environment, providing exceptional support to ensure customer satisfaction.