Customer Experience Specialist - Start Your Career

TDCX Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global BPO provider in Singapore is seeking enthusiastic individuals for a customer support role. Recent graduates with strong communication skills are encouraged to apply. The position offers training and development opportunities to build a dynamic career in a supportive work environment. You will engage with customers, resolve issues effectively, and foster loyalty while receiving continuous training. This unique opportunity is perfect for those looking to make a significant impact from the start of their career.

Benefits

Attractive remuneration

Comprehensive medical coverage

World-class workspaces

Strong learning and development plans

Flexible working arrangements

Qualifications

• Eager to launch a career in customer support.
• Enjoy helping others with strong communication skills.
• Positive attitude towards problem-solving.

Responsibilities

• Provide excellent support experience across phone and email.
• Identify customer needs and offer tailored solutions.
• Ensure timely follow-up for effective case closure.

Skills

Strong verbal and written communication skills

Problem-solving ability

Adaptability to new tools and systems

Multitasking proficiency

Customer-focused approach

Education

Recent University or Polytechnic graduates

Job description

A leading global BPO provider in Singapore is seeking enthusiastic individuals for a customer support role. Recent graduates with strong communication skills are encouraged to apply. The position offers training and development opportunities to build a dynamic career in a supportive work environment. You will engage with customers, resolve issues effectively, and foster loyalty while receiving continuous training. This unique opportunity is perfect for those looking to make a significant impact from the start of their career.