Customer Experience & Operations Coordinator

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for a Customer Service Executive. In this role, you will provide exceptional service to walk-in clients and handle inquiries via phone and email. Your responsibilities include managing student registrations, preparing invoices, and assisting in the overall operations. Candidates must have a minimum diploma qualification and relevant experience in customer service. This position offers a supportive work environment and opportunities for professional growth.

Qualifications

• Relevant working experience required.

Responsibilities

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly.
• Handle registration of new students and requests pertaining to courses.
• Prepare invoices and handle payment collection.
• Assist the operations manager with resource management.

Skills

Customer service skills

Communication skills

Organizational skills

Education

Minimum diploma qualification

Job description

A leading HR advisory firm in Singapore is looking for a Customer Service Executive. In this role, you will provide exceptional service to walk-in clients and handle inquiries via phone and email. Your responsibilities include managing student registrations, preparing invoices, and assisting in the overall operations. Candidates must have a minimum diploma qualification and relevant experience in customer service. This position offers a supportive work environment and opportunities for professional growth.