Customer Care Consultant (Physio Clinic/ Office Hours/ up to $3100) (ID:686687)

PERSOL; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A prominent healthcare service provider located in Singapore seeks a customer service representative to greet patients and manage their appointments. The ideal candidate will have a minimum of GCE 'O' Level and proven customer service experience. Strong communication skills and proficiency in computer systems are essential. This position offers performance bonuses and a friendly working environment.

Benefits

Performance bonuses

Accessible from MRT

Qualifications

• Proven experience in a customer service or patient-facing role.
• Excellent communication and interpersonal skills.
• Proficiency in using computer systems and office software.

Responsibilities

• Greet and welcome patients, addressing their needs and enquiries.
• Manage patient appointments, including scheduling and confirming.
• Efficiently process patient registrations and administrative tasks.
• Liaise with internal teams to coordinate patient care.

Skills

Customer service experience

Communication skills

Organizational abilities

Attention to detail

Education

Minimum GCE 'O' Level

Job description

• Accessible from MRT
• Performance bonuses
• East/Central

Responsibilities

• Greet and welcome patients, addressing their needs and enquiries in a friendly and professional manner.
• Manage patient appointments, including scheduling, rescheduling and confirming.
• Efficiently process patient registrations, collections of accounts receivables and other administrative tasks.
• Liaise with internal teams to coordinate patient care and communicate updates.
• Assist with general office duties as required.

Requirements

• Minimum GCE “O” Level
• Proven experience in a customer service or patient-facing role.
• Excellent communication and interpersonal skills, with a friendly and empathetic approach.
• Strong organizational abilities and attention to detail.
• Proficiency in using computer systems and office software.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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