Culture & Experience Development Director

Singapore General Hospital; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare institution in Singapore seeks an Assistant Director for Culture and Experience Development. This role involves leading strategic initiatives to enhance service excellence and embed a people-first culture within the organization. Candidates should have a recognized degree and at least 10 years of relevant experience in education or organizational development, with expertise in training strategies and stakeholder engagement. A passion for fostering a compassionate workforce is essential.

Qualifications

• Minimum of 10 years relevant experience, with 5 years in managerial or leadership roles.
• Proven ability to conceptualise and implement training strategies.
• Experience in complex healthcare or public sector environments preferred.

Responsibilities

• Lead design and implementation of service excellence and capability-building programmes.
• Provide strategic direction for experiential learning.
• Mentor internal trainers to ensure quality in learning delivery.
• Lead engagement initiatives fostering pride among staff.
• Establish governance structures for tracking training outcomes.

Skills

Empathy

Communication

Analytical thinking

Influential communication

Stakeholder engagement

Education

Recognised degree in a related field

Postgraduate qualification in Education, Organisational Development, Communication, or Healthcare Leadership

Job description

A leading healthcare institution in Singapore seeks an Assistant Director for Culture and Experience Development. This role involves leading strategic initiatives to enhance service excellence and embed a people-first culture within the organization. Candidates should have a recognized degree and at least 10 years of relevant experience in education or organizational development, with expertise in training strategies and stakeholder engagement. A passion for fostering a compassionate workforce is essential.