Crisis Management & Fusion Intelligence Specialist

BMO SECURITY SUPPORT SERVICES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A financial services company in Singapore seeks a Crisis Management Analyst. This role involves monitoring and analyzing threats to ensure the safety of operations. The successful candidate will have 2-4 years of relevant experience and skills in crisis management and security analysis. Responsibilities include developing reports and engaging with stakeholders to manage incidents effectively. Competitive compensation package offered.

Qualifications

• 2-4 years of relevant experience and a degree or equivalent.
• 1+ year in Crisis Management or a security operations team preferred.
• In-depth knowledge of security, fraud, and disaster response.

Responsibilities

• Monitor potential and actual significant events affecting operations.
• Analyze and integrate information from multiple sources.
• Develop threat analysis reports for stakeholders.

Skills

Crisis Management

Analytical Skills

Problem Solving

Communication

Situational Awareness

Education

Post-secondary degree in related field

Tools

Everbridge tools

Job description

Job Description

This role, as part of the BMO Financial Crimes Unit Crisis Management and Fusion Intelligence team is responsible for proactive identification and management of significant events and incidents which pose potential or actual risk to BMO business operations. Provides awareness, indications, warnings, and operational readiness information in response to crisis events involving fraud, physical security, technology, natural disasters, and other incidents within scope of the program. Brings together stakeholders (e.g. security, business, and business operational teams) to holistically understand threats and help organize response and recovery options. Analyzes physical security, technology, and natural disaster information to proactively identify significant events to protect BMO, its customers and partners from security related, technology, and natural disaster threats. Responds and reports activities in the event of a crisis/incident, including notification, escalation and coordination of BMO resources to understand risks and help respond and recover from significant events and emergencies.

Responsibilities

• Proactively monitor for potential and actual significant events that might lead to disruption of business operations.
• Works independently and regularly handles non-routine situations.
• Identifies emerging issues and trends to inform decision-making.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Analyzes and integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Designs and produces regular and ad-hoc written and verbal reports and updates to business and crisis management stakeholders.
• Identifies incidents of significance, determines impact, urgency and audience to whom prevention, detection, mitigation and remediation guidance would be most beneficial.
• Analyzes threat data and synthesizes the analysis to identify, elevate, and fill intelligence gaps.
• Applies expertise to ascertain the impact of an attack and develops threat trends to understand and recommend mitigation techniques and countermeasures that can prevent future attacks.
• Provides security related threat analysis, alerting, and reporting based on information gathered from both internal and external sources.
• Monitors and research threats with a direct or indirect impact to BMO.
• Provide and contextualize threat analysis support to development and research teams.
• Conducts research, performing analysis and disseminating findings.
• Distills analysis and applies critical thinking to develop insights and implications; prepares written briefings and communications for senior bank management.
• Through critical thinking and analysis breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Develops strong cross-functional relationships with senior line of business and functional representatives, including Operating Group/Line of Business Event Response Teams, to facilitate two-way information sharing in support of crisis program management objectives.
• Exercises judgment to identify, diagnose, and solve problems with key business stakeholders as part of Crisis Management activities.

Qualifications

• Typically, between 2-4 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• 1+ year working in Crisis Management, Event Response, a security operations team, or a fusion center strongly preferred.
• Ability to review information to determine its significance, validate its accuracy and assess its reliability to technical and non-technical audiences.
• In-depth knowledge of more than one of the following areas: Security, Physical Security, Fraud, Natural Disaster response, event management, Incident Management, technology risk, program management.
• Experience or knowledge utilizing Everbridge tools.
• Self-starter, self-motivated and able to work independently with little oversight.
• Knowledge of the tools and sources available to conduct security alerting, analysis, and enhanced situational awareness.
• Situational awareness skills
• Presentation skills and experience writing briefs or reports for senior management.
• Aptitude for conducting research, learning new security disciplines.