Coordinator (Property Enquiry) - NO EXP Ok!

PERTINENT LAW LLP; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading law firm in Singapore is seeking a motivated Coordinator to provide administrative support. You will be responsible for managing client cases, maintaining records, and responding to client inquiries. Ideal candidates will have a diploma, some experience in customer service, and basic proficiency in Microsoft Office. This position offers training and requires detail-oriented professionals who can adapt to fast-paced environments. Interested applicants should send their resumes to the provided email.

Qualifications

• At least 1 year of experience in an Administrative/Customer Service role is an advantage.
• Ability to adapt in a fast-paced environment.
• Willingness to support ad-hoc tasks or extended hours during peak periods.

Responsibilities

• Manage and maintain accurate records of client cases.
• Track progress of cases for timely follow-ups.
• Prepare and file paperwork in compliance with internal processes.
• Coordinate with internal teams for administrative tasks.
• Serve as point of contact for clients, responding to inquiries.

Skills

Customer service mentality

Problem-solving attitude

Attention to detail

Basic proficiency in Microsoft Office Suite

Education

Min. Diploma in any field

Job description

Pertinent Law LLP is hiring! We are seeking a motivated and detail-oriented Coordinator to join our firm. This role will primarily be responsible for providing administrative support, including managing documentation, maintaining accurate records of cases, and ensuring timely processing of paperwork. In addition, the role involves active client management, which includes advising clients on their inquiries, and managing expectations throughout the engagement to ensure a positive client experience.

Scope of Work (not limited to):

• Manage and maintain accurate records of client cases and related documentation.
• Track the progress of cases to ensure timely follow-ups and completion of required action.
• Prepare, organize, and file paperwork in compliance with internal processes and confidentiality standard.
• Assist in the preparation of reports, presentations, and internal communication.
• Coordinate with internal teams to ensure smooth handling of administrative task.
• Serve as a point of contact for clients, responding to inquiries and providing timely updates.
• Advise clients on suitable products or services based on their needs and objectives.
• Escalate client concerns or complex cases to the appropriate departments when necessary.

Requirement:

• Min. Diploma in any field
• At least 1 years of work experience in Administrative / Customer Service role added advantage
• No experience welcome to apply as training is provided by Mentor
• Able to adapt to fast-paced environment
• Basic proficiency in Microsoft Office Suite (e.g., Word, Excel, Outlook
• Customer service and client-focused mindset with a problem-solving attitude
• Detailed and meticulous
• Willing to occasionally support ad-hoc tasks or extended hours during peak periods

Interested applicants may apply or send your resume directly to [e-mail]. (We regret to inform that only shortlisted candidates will be notified.)