Contract Bank Service Manager (Commercial Property Lending) at Raffles Place, up to $3,800

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy firm in Singapore is seeking a candidate for a 6-month contract role focused on engaging commercial property loan customers. Responsibilities include handling documentation, ensuring compliance, and providing excellent customer service. Ideal candidates should possess a Diploma and strong interpersonal skills. The role offers a salary of up to $3,800 per month.

Qualifications

• Minimum Diploma holder with relevant experience.
• Possess a customer excellence mindset, prioritizing customer satisfaction.
• Good problem-solving skills, and keen eye for details.
• Good problem-solving skills, meticulous, and keen eye for details.
• Mature, organized, and able to work independently and in a team.
• Fast learner regarding commercial property knowledge.

Responsibilities

• Engage and convince existing customers to take up repricing package.
• Ensure proper documentation and compliance with guidelines.
• Work independently and handle customers’ queries efficiently.
• Identify process improvements with internal stakeholders.

Skills

Good interpersonal skills

Objection handling

Customer excellence mindset

Problem-solving skills

Attention to detail

Education

Minimum Diploma holder

Job description

Responsibilities:

• Responsible for engaging and convincing existing Commercial Property Loan customers to take up the repricing package.
• Ensure proper documentation and compliance with regulatory property financing guidelines. Must be able to cross refer and sell other bank products.
• Work independently and take ownership of issues, handle customers’ queries professionally and efficiently with the ability to retain huge amount of product and service knowledge.
• To be customer centric, be able to identify areas for process improvements, and work closely with internal stakeholders to enhance operational efficiency and customer experience.

Period:

• 6 month contract

Location:

• Raffles Place

Salary:

• up to $3,800

Working Hours:

• Monday to Friday, 9am to 6pm

Requirement:

• Minimum Diploma holder with relevant experience
• Good interpersonal skill and objection handling.
• Possess a customer excellence mindset, consistently prioritizing customer satisfaction and quality service
• Good problem-solving skills, meticulous and a keen eye for details
• Mature, meticulous, well‑organised, takes initiative, able to work independently and in a team.
• Fast in learning and picking up commercial property knowledge and regulatory requirement.
• Knowledge of commercial property lending will be an added advantage.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg