Community & Social Media Manager

FSA HOLDINGS PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A new sports club in Singapore is seeking a proactive Community Manager to enhance its online presence and provide an exceptional experience for members. In this hybrid role, you will welcome visitors, manage social media content, and engage with the community. Ideal candidates have a background in social media or community management and a passion for lifestyle sports. Creative freedom and access to club facilities are included.

Benefits

Be the voice of a first-of-its-kind sports club

Creative freedom to grow our online presence

Access to our facilities and events

Opportunity to build a tight-knit community from the ground up

Qualifications

• Previous experience in social media management or customer-facing roles.
• Strong video content creation skills: filming, editing, and storytelling.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome members and visitors, ensuring a positive first impression.
• Handle on-site administrative tasks, inquiries, and bookings.
• Develop and execute social media strategies across different platforms.

Skills

Social media management

Video content creation

Communication skills

Community engagement

Organizational skills

Job description

About Us

We’re building Singapore’s first social racket club with padel and pickleball courts, a vibrant space for sports, socializing, and lifestyle experiences. We’re looking for a proactive, creative, and people-oriented professional to manage our community, run our social media, and welcome members on-site.

Role Overview

This is a hybrid role where you will be the face of our club, manage our online presence, and ensure our members have an excellent experience every time they visit. You’ll be filming and editing video content, engaging with our community online and offline, and handling front-desk operations.

Responsibilities

• Community Management & Reception: Welcome members and visitors, ensuring a positive first impression.
• Handle on-site administrative tasks: bookings, inquiries, and basic office duties.
• Engage with our community, answer questions, and ensure members feel valued.
• Support events, tournaments, and leagues coordination.
• Social Media & Content Creation: Develop and execute social media strategies across Instagram, TikTok, and other platforms.
• Create, film, and edit engaging video content for reels, stories, tutorials, and highlights.
• Plan and maintain a consistent posting schedule.
• Monitor analytics and optimize content for engagement and reach.

Requirements

• Previous experience in social media management, community management, or customer-facing roles.
• Strong video content creation skills: filming, editing, and storytelling.
• Excellent communication and interpersonal skills.
• Organized, proactive, and able to multitask across online and on-site responsibilities.
• Passion for sports, lifestyle, and community engagement is a plus.

Perks

• Be the voice of a first-of-its-kind sports club.
• Creative freedom to grow our online presence.
• Access to our facilities and events.
• Opportunity to build a tight-knit community from the ground up.