Commercial Properties Manager

Housing and Development Board; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A public housing authority in Singapore seeks a dedicated professional for managing operations at shopping complexes. The role includes handling tenancy matters, customer service, and collaborating on community activities. The ideal candidate will possess a strong educational background in relevant fields, excellent communication skills, and a focus on customer satisfaction. This position offers a 1-year contract, contributing to the vibrant community and enhancing public housing services.

Qualifications

• Good educational and working background in relevant fields.
• Excellent verbal and written communication skills.
• Demonstrated aptitude for customer service.

Responsibilities

• Manage overall operations of HDB shopping and office complexes.
• Handle customer service and tenancy/lease management.
• Collaborate with customers and stakeholders on community activities.

Skills

Excellent verbal and written communication

Interpersonal skills

Customer service aptitude

Education

Educational background in Estate Management/Real Estate, Building, Project Management, Engineering or equivalent

Job description

What the role is:

You will be involved in the overall operations of HDB shopping and office complexes, and HDB heartland shops. This includes customer service and tenancy/lease management of HDB shops, offices and other commercial properties.

What you will be working on:

The job involves the administration of tenancy matters including renewal, tenancy changes, arrears management and handling customer feedback. Your job scope will also include collaborating with customers and stakeholders (e.g. community-based organisations, merchant associations) to implement community-based activities, promotional events and place management to improve vibrancy of the shopping complexes and community/town plazas.

What we are looking for:

You should have a good educational and working background in Estate Management/Real Estate, Building, Project Management, Engineering or equivalent, excellent verbal and written communication, presentation and interpersonal skills with a demonstrated aptitude for customer service. Selected candidates will be offered a 1-year contract. All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.

About Housing and Development Board

We are Singapore's public housing authority and a statutory board under the Ministry of National Development. We take pride in creating homes and towns that form a quality living environment for the young and old. Throughout the years, our continuous innovation and upgrading programmes have ensured that the heartland remain our cherished home.Join us in making a difference to the heartlands and communities that matter to us. Take on the challenge of shaping the nation’s skyline and landscape. With the wide range of opportunities available in HDB, you play an integral part in redefining the future of public housing and improving the lives of Singaporeans.