Commercial Executive (Sales Support)

Tru-Marine Pte Ltd; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A marine solutions company in Singapore is seeking a dedicated professional to enhance customer relations and manage project documentation. Responsibilities include preparing quotations, coordinating with teams, and handling invoicing processes. The ideal candidate should have at least 3 years of experience in the marine industry, strong negotiation skills, and the ability to work under pressure.

Benefits

Company transport provided

Qualifications

• At least 3 years working experience in marine related industry.
• Familiar in negotiation with subcons and vendors for specialized and complex repairs works.
• Good interpersonal, organizational and computer skills.
• Ability to multi-task and work under pressure.
• Meticulous and comfortable with large amount of admin work.

Responsibilities

• Delight customers with effective responses to enquiries.
• Prepare quotations, tender documents, and invoices.
• Coordinate with relevant departments and track project milestones.
• Handle billing based on contracted payment terms.
• Manage customer feedback for improvement.

Skills

Customer service focus

Negotiation skills

Strong organizational skills

Ability to multi-task

Meticulous attention to detail

Job description

Responsibilities

Delight customers with effective responses to customer’s enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts for on the job purposes.

Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain and update clients’ files; and assist in collecting and analyzing commercial information.

Prepares and consolidates contract documentation for contract signing, performs checks on the contract documentation and handles disputed views in contract variation, when required.

Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes.

Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings and follow up on payment collection and liaises with customers and legal on complicated payment terms, including reporting to management on issues that would considerably affect the cost and delivery of the project.

Collates and manages customers feedback by trending and tracking the returned rate of completed customer feedback forms from customers for further improvement.

Any other ad hoc duties.

Requirements

• At least 3 years working experience in marine related industry.
• Familiar in negotiation with subcons and vendors for specialized and complex repairs works.
• Good interpersonal, organizational and computer skills.
• Ability to multi-task and work under pressure.
• Meticulous and comfortable with large amount of admin work.
• Willing to work in Tuas, with company transport provided.