Club Supervisor

JKYC PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading hospitality management company in Singapore seeks a dedicated manager with at least 2 years of experience in managing club operations. Your role will focus on ensuring prompt service and supporting team members while monitoring operations. You should possess strong time management skills and enjoy enhancing guest experiences. The ideal candidate will be a positive problem solver who cares about team development and customer satisfaction.

Qualifications

• Minimum 2 years of experience in managing club operations and teams.
• Strong passion for the hospitality industry and lifestyle scene.
• Proven ability to develop people's skills and team performance.

Responsibilities

• Ensure prompt, efficient service, and a positive company image.
• Monitor club operations including inventory and payment transactions.
• Coach and develop team members to enhance service effectiveness.

Skills

Team management

Customer service

Time management

Problem-solving

Job description

Key ResponsibilitiesInclude:

• Ensuresprompt, efficient service, convey a positive image of self and company.
• Ensureopening/closing duties are done properly and on time.
• Toassist, encourage and support the team member in the daily execution oftheir duties
• Monitorclub operations that includes: Inventory, beverage service, cashtransactions, comps and voids payment.
• Assistingthe Operation Manager on team deployment, proper drink flow, sequence ofservice, quickly resolving any service disruptions or complaints for allshifts.
• Placespriority on coaching and developing others, continually coaching new andexisting team members to increase effectiveness by providing performancefeedback to the team member.
• Monitorsstaff performance to identify training needs and potential for growth.
• Answerguests’ enquiries and make recommendations
• Performany other duties as and when assigned.

You Should:

• Haveexperience in managing club and people for at least 2 years.
• Enjoythe hospitality and lifestyle scene, are immersed in it, believe in it and want to work to improve it – in short, you are here for the long run.
• Developedpeople’s skills, a positive problem solver with a can-do! attitude to itall. You genuinely care for your team and guest experience and spare noexpense at getting the best for both.

Possess superior time management skills, are aneffective communicator and enjoy working as a team.