Clinical Program Executives

NATIONAL HEALTHCARE GROUP PTE LTD; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

A leading healthcare organization in Singapore is seeking a professional to coordinate Enhanced Recovery After Surgery (ERAS) protocols and provide patient education and pre-operative counselling. The ideal candidate will monitor patient outcomes, facilitate communication among healthcare providers, and contribute to quality improvement initiatives. Strong communication skills are essential, and familiarity with common dialects is a plus. This role involves working collaboratively across multidisciplinary teams in a dynamic hospital environment.

Qualifications

• Strong reporting and analytical skills.
• Experience in coordinating care across multidisciplinary teams.

Responsibilities

• Implement ERAS protocols and coordinate care.
• Conduct pre-operative assessments and provide education.
• Monitor and document patient outcomes.

Skills

Good communication skills

Ability to speak common dialects

Ability to work meticulously

Team player

Job description

Institution: National Healthcare Group

Job description

• ERAS (Enhanced Recovery After Surgery) Implementation and Care Coordination (45%
• Implement and monitor ERAS protocols across designated surgical condition
• Coordinate pre-operative assessments and patient education sessions and material
• Provide pre-operative counselling and education to patients and families
• Provide post-operative discharge support services to patients within 30 days of discharge
• Monitor protocol compliance and document variances
• Coordinate care across multidisciplinary teams throughout the patient journey
• Track and follow up on patient outcomes and recovery metrics
• Facilitate communication amongst various healthcare providers

Patient Care Management (25%)

• Conduct pre-operative screening and baseline assessments
• Provide patient education and counselling throughout the care journey
• Coordinate pre-habilitation programmes job description of the VBC CPEs when required
• Monitor post-operative recovery and coordinate follow-up care
• Facilitate discharge planning and transition of care
• Provide post-discharge support and follow-up (e.g. Home rehab and Home nursing services)
• Collect and maintain data for ERAS compliance and outcomes
• Track key performance indicators including length of stay and readmission rates
• Support the implementation of Patient Reported Outcome Measures (PROMs)

Participate in quality improvement initiatives

• Generate regular reports on ERAS performance metrics
• Assist in analysis of outcomes data
• Participate in departmental meetings and quality improvement projects
• Support the implementation of Value-Based Care initiatives
• Assist in developing and updating patient education materials
• Participate in staff training and education sessions
• Support any other Value-Based Care related work as required

This position will be deployed to one of the three NHG hospitals (Khoo Teck Puat Hospital, Tan Tock Seng Hospital, Woodlands Health).

Requirement

• Good communication skills, with the ability to speak common dialects an added advantage
• Able to work meticulously, independently and be a team player.