Clinic Operations Leader — Frontline Team & KPI Impact

KK Women's & Children's Hospital; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for a responsible individual to oversee clinic operations and manage frontline staff. The role involves handling patient feedback, improving operational efficiencies, and working on performance analyses to meet departmental key performance indicators (KPIs). Candidates should have a Bachelor's degree and preferably 2 years of healthcare experience, along with strong interpersonal and analytical skills. Proficiency in Microsoft Office is essential.

Qualifications

• Minimum 2 years of healthcare experience, with entry level considered for Senior Executive.
• Strong interpersonal skills for constructive communication.
• Ability to work independently and demonstrate good team spirit.

Responsibilities

• Oversee frontline clinic staff and ensure smooth operations.
• Handle patient feedback and review operational processes.
• Analyse performance data and initiate improvement recommendations.

Skills

Interpersonal skills

Analytical skills

Organisational skills

Communication skills

Time management

Multi-tasking

Education

Bachelor's Degree in any discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading healthcare institution in Singapore is looking for a responsible individual to oversee clinic operations and manage frontline staff. The role involves handling patient feedback, improving operational efficiencies, and working on performance analyses to meet departmental key performance indicators (KPIs). Candidates should have a Bachelor's degree and preferably 2 years of healthcare experience, along with strong interpersonal and analytical skills. Proficiency in Microsoft Office is essential.