Clinic Operations Lead

MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare center in Singapore is seeking a professional to implement clinic service standards and improve patient satisfaction. Responsibilities include liaising with clinic managers, managing operations, and addressing complaints. Candidates should have experience in TCM or a related field, alongside strong organizational and leadership skills. This role offers a dynamic work environment with various operational responsibilities.

Responsibilities

• Implement clinic service SOP to improve patient service quality.
• Liaise with clinic managers to monitor overall management.
• Handle, resolve, and communicate complaints and incidents.

Skills

Experience in TCM / Spa / Western Clinic / Aesthetic

Good organizational skills

Time-management skills

Ability to multi-task

Strong communication skills

Meticulous with details

Strong operational skills

Strong leadership skills

Education

Diploma / Degree in any field

Job description

A healthcare center in Singapore is seeking a professional to implement clinic service standards and improve patient satisfaction. Responsibilities include liaising with clinic managers, managing operations, and addressing complaints. Candidates should have experience in TCM or a related field, alongside strong organizational and leadership skills. This role offers a dynamic work environment with various operational responsibilities.