Clinic Assistant (Bukit Panjang & Kovan)

APAX MEDICAL PTE. LTD.; Serangoon Garden Circus; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is looking for someone to handle frontline operations, including registration and patient inquiries, while providing excellent service. Ideal candidates should have customer service skills, and experience in the healthcare sector is preferred. This role offers a salary range of SGD2200 – SGD2600.

Qualifications

• Experience in working with diverse groups of professionals.
• Frontline customer service experience is an added advantage.
• Relevant work experience in the healthcare industry is advantageous.

Responsibilities

• Perform frontline operations including registration, scheduling, and cashier duties.
• Provide excellent patient service.
• Attend to patients' general inquiries via phone and email.

Skills

Customer service skills

Attention to detail

Communication skills

Job description

Key Accountabilities

· Perform frontline operations that includes registration/appointment, scheduling/referral booking and cashiering duties.

· Provide excellent patient service.

· Attend to patients’ general enquiries via phone and email.

· Maintain high levels of hygiene for all products, equipment etc.

· Maintain accurate stock records.

· Prepare patients for procedures. (Training will be provided.)

Working location within walking distance from Bukit Panjang MRT.

Clinic Operating hours

5.5 days work week.

OR

44 hours of work per week

2 days rest per week (1weekday + 1 weekend)

SGD2200 – SGD2600

Requirements

• Experience in working with diverse group of professionals/personnel.
• Frontline customer service experience is an added advantage.
• Relevant work experience in healthcare industry would be an added advantage.