Client Success Lead: FinTech Implementations & Onboarding

EVOOQ SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A technology-driven firm in Singapore is seeking a Client Success Manager to lead product implementation and ensure client satisfaction. The ideal candidate has 8–12 years of experience in project management and client success within financial services, with strong communication skills and a problem-solving mindset. You will be pivotal in enhancing client relationships and driving operational excellence in a collaborative environment.

Benefits

Flexible work environment

Autonomous, cross-functional team

Work-life balance

Qualifications

• 8–12 years of experience in project management, client success, or consulting within financial services, fintech, or wealth management.
• Strong background in platform implementation with a proven ability to manage complex, multi-stakeholder projects.
• Exceptional communication and presentation skills in English (both written and verbal).

Responsibilities

• Lead client onboarding and implementation from scoping to go-live.
• Serve as the primary liaison between clients and internal teams.
• Develop and implement repeatable frameworks for client onboarding and project execution.

Skills

Project management

Client success

Problem-solving mindset

Stakeholder management

Communication skills in English

Education

Relevant certifications (e.g. PMP, PRINCE2)

Tools

Cloud-based solutions

API integrations

Job description

A technology-driven firm in Singapore is seeking a Client Success Manager to lead product implementation and ensure client satisfaction. The ideal candidate has 8–12 years of experience in project management and client success within financial services, with strong communication skills and a problem-solving mindset. You will be pivotal in enhancing client relationships and driving operational excellence in a collaborative environment.