Client Relations Assistant

THE PESTMAN, PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A pest control services company in Singapore is seeking a dedicated professional for contract management and client relations. The ideal candidate will have a diploma or bachelor's degree and at least 2 years of experience in business development or account management. Responsibilities include coordinating contract renewals, managing client relationships, and supporting business development efforts. Strong communication, organizational skills, and proficiency in Microsoft Office are essential for success in this role.

Qualifications

• Minimum 2 years of experience in client relations, business development, or account management.
• Highly organized with strong attention to detail.
• Ability to multitask and work under pressure.

Responsibilities

• Prepare and process renewal contracts, ensuring accuracy and compliance.
• Coordinate with clients and departments to finalize contract renewals.
• Draft, review, and revise contract terms for existing clients.
• Maintain and update retention data across all dashboards and online platforms.
• Support account management efforts to strengthen client relationships.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Attention to detail

Ability to multitask

Education

Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field

Tools

Microsoft Office

CRM systems

Job description

Job Duties

• Prepare and process renewal contracts, ensuring accuracy and compliance
• Coordinate with clients and internal departments to finalize contract renewals
• Draft, review, and revise contract terms and conditions for existing clients
• Maintain and update retention data across all dashboards and online platforms
• Support account management efforts to strengthen client relationships
• Identify and resolve contractual issues and disputes
• Organize, update, and maintain databases and files for all clients
• Answer incoming calls and respond to customer feedback and inquiries
• Perform other tasks assigned by the Business Development Head as required

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field
• Minimum 2 years of experience in client relations, business development, or account management
• Strong communication and interpersonal skills
• Highly organized with attention to detail
• Ability to multitask and work under pressure
• Proficient in Microsoft Office and familiar with CRM systems is an advantage