Client Relations Assistant

PESTBUSTERS PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A well-established service company in Singapore is looking for a skilled Contract Executive to manage contract renewals and enhance client relationships. The ideal candidate will have a Diploma or Bachelor’s degree, at least 2 years of relevant experience, and strong organizational and communication skills. Proficiency in Microsoft Office is required, and familiarity with CRM systems is a plus. Join us to contribute to our client management efforts and ensure efficient contract processes.

Qualifications

• Minimum 2 years of experience in client relations, business development, or account management.
• Proficient in Microsoft Office and familiar with CRM systems is an advantage.

Responsibilities

• Prepare and process renewal contracts, ensuring accuracy and compliance.
• Coordinate with clients and internal departments to finalize contract renewals.
• Draft, review, and revise contract terms and conditions for existing clients.
• Maintain and update retention data across all dashboards and online platforms.
• Support account management efforts to strengthen client relationships.
• Identify and resolve contractual issues and disputes.
• Organize, update, and maintain databases and files for all clients.
• Answer incoming calls and respond to customer feedback and inquiries.

Skills

Strong communication and interpersonal skills

Highly organized with attention to detail

Ability to multitask and work under pressure

Education

Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field

Tools

Microsoft Office

CRM systems

Job description

Job Duties

• Prepare and process renewal contracts, ensuring accuracy and compliance
• Coordinate with clients and internal departments to finalize contract renewals
• Draft, review, and revise contract terms and conditions for existing clients
• Maintain and update retention data across all dashboards and online platforms
• Support account management efforts to strengthen client relationships
• Identify and resolve contractual issues and disputes
• Organize, update, and maintain databases and files for all clients
• Answer incoming calls and respond to customer feedback and inquiries
• Perform other tasks assigned by the Business Development Head as required

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field
• Minimum 2 years of experience in client relations, business development, or account management
• Strong communication and interpersonal skills
• Highly organized with attention to detail
• Ability to multitask and work under pressure
• Proficient in Microsoft Office and familiar with CRM systems is an advantage