Client Management & Service Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Client Management Executive to manage customer interactions effectively. This role involves coordinating delivery orders, fostering positive relationships with clients, and analyzing interaction trends to enhance service. Candidates should possess a Polytechnic Diploma or BA in Business Administration, along with prior experience in customer support. This position offers a work schedule of 5.5 days a week with competitive salary ranging from $3,500 to $4,500.

Qualifications

• Minimum requirement of a Polytechnic Diploma or BA degree in a relevant field.
• Experience in Customer Support roles is highly preferred.

Responsibilities

• Manage customer emails and calls for delivery order coordination.
• Respond swiftly to customer inquiries and ensure resolution.
• Analyze customer interaction trends and provide insights.

Skills

Customer support

Effective communication

Emotional intelligence

Mentoring

Education

Polytechnic Diploma or BA in Business Administration or related field

Job description

A leading HR advisory firm in Singapore is seeking a Client Management Executive to manage customer interactions effectively. This role involves coordinating delivery orders, fostering positive relationships with clients, and analyzing interaction trends to enhance service. Candidates should possess a Polytechnic Diploma or BA in Business Administration, along with prior experience in customer support. This position offers a work schedule of 5.5 days a week with competitive salary ranging from $3,500 to $4,500.