Cleaning Operations Supervisor

ECOCLEAN MAINTENANCE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cleaning services provider in Singapore is looking for a Cleaning Supervisor to oversee and coordinate the cleaning crew's activities. The role requires at least 2 years of experience in the cleaning industry, excellent bilingual communication skills, and the ability to work flexible hours including nights, weekends, and public holidays. The supervisor will ensure high cleaning standards, assist with training, and manage client satisfaction effectively.

Qualifications

• At least 2 years of experience in the cleaning industry.
• Able to work midnight shifts and on short notice.
• Must be willing to work overtime, weekends, and public holidays.

Responsibilities

• Supervise a team of cleaning crew in daily tasks.
• Maintain equipment and inventory records.
• Monitor all cleaning activities.
• Follow up on client requests and schedules.
• Assign duties and check staff grooming.

Skills

Excellent customer service skills

Bilingual communication

Ability to work independently

Knowledge of chemicals and machinery for cleaning

Job description

Responsibilities:

1. Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly.
2. Knowledge of operating cleaning machines, scrubbers, hi-jet, etc, and able to provide training to cleaner on how to use cleaning machines.
3. Assist Manager on the establishment of cleaning standards and procedures for cleaners and ensure adherence to these standards and procedures.
4. Be the first contact person to complaints and ensure customers' satisfaction
5. Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse
6. Any other duties assigned by Manager and Clients

Requirements:

1. Able to work midnight shift
2. Able to Standby 24x7, Must be able to report for work on short notice at times.
3. Able to work OT including weekends and public holidays.
4. Able to work in islandwide locations, and able to go to multiple locations daily.
5. Excellent customer service skills and able to interact well with clients
6. At least 1 year’s experience in similar role in cleaning sectorRoles & Responsibilities

Roles & Responsibilities

• Supervising a team of cleaning crew in carrying out day to day cleaning activities at the client's premises
• Maintain records of all equipment and inventory in the cleaning store
• Monitoring all cleaning activities
• Actively following up on the periodic schedules and requests of the clients
• Assigning of duties or any ad-hoc cleaning task to the crew
• Deployment of staff and ensuring staff clock in and out of the system
• Actively checking on company's cleaning system
• Checking on staff's grooming

Job Requirements:

• Proven experience in Cleaning Industry for at least 2 years
• Billingual in order to communicate with management
• Able to work independently and in teams
• Willing to work 6 days per week
• Willing to work during public holidays and weekends
• Working Location: Islandwide
• Great knowledge of chemicals and machinery for cleaning