Centre Operations Lead

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore seeks a dedicated Customer Service Executive to manage inquiries from parents and students. You'll be responsible for handling new student registrations and administrative tasks, including invoicing and payment collection. The ideal candidate has a diploma and relevant customer service experience, with proficiency in MS Office and other digital tools. This role requires strong organizational skills and the ability to resolve conflicts effectively.

Qualifications

• At least Diploma in any discipline (Full time).
• Relevant customer service-related job experience.
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps.

Responsibilities

• Attend to all walk-in potential customers and handle inquiries.
• Handle registration of new students and course changes.
• Maintain the Centre’s student management system and perform audits.
• Prepare invoices and manage payment collections.
• Assist operations manager with resource and team management.

Skills

Customer service

Conflict resolution

Organization

Education

Diploma in any discipline

Tools

MS Office

Zoom

Google Drive

AI-generative apps

Job description

A leading HR advisory firm in Singapore seeks a dedicated Customer Service Executive to manage inquiries from parents and students. You'll be responsible for handling new student registrations and administrative tasks, including invoicing and payment collection. The ideal candidate has a diploma and relevant customer service experience, with proficiency in MS Office and other digital tools. This role requires strong organizational skills and the ability to resolve conflicts effectively.