Centre Manager, Social Healthcare (Clementi)

LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent social service organization in Singapore seeks a Centre Manager to lead the Eldercare Centre. Responsibilities include staff and volunteer management, budget adherence, and community outreach. Candidates should have a degree in Social Sciences and at least 5 years of experience in operational roles. Strong interpersonal and stakeholder management skills are essential. The role offers a dynamic working environment focused on serving seniors' needs.

Qualifications

• At least 5 years of experience in direct operational roles in social service-related centres.
• Prior supervisory experience with at least 2 staff reporting.
• Strong stakeholder management and interpersonal skills.

Responsibilities

• Lead in strategic directions and daily operations of the Eldercare Centre.
• Develop and implement Community Outreach Plans.
• Oversee staff management and financial reporting.

Skills

Community Outreach

Strategic Planning

Management Skills

Organisational Skills

Interpersonal Skills

Healthcare

Critical Thinking

Relationship Management

Gerontology

Social Sciences

Microsoft Office 365

Adaptable

Project Management

Volunteer Management

Staff Management

Stakeholder Management

Able To Work Independently

Leadership Skills

Mapping

Financial Reporting

Education

Degree or Diploma in Social Sciences

Job description

Roles & Responsibilities

Reporting to the Director for Social Healthcare Programme, the Centre Manager (CM), Social Healthcare is entrusted with the responsibility to lead in the strategic directions, manage the manpower and oversee the daily operations of the assigned Eldercare Centre to fulfill its intended purposes as stipulated by the funders and LBSA.

Responsibilities : A) Management Role

• Staff Management - Recruit, Manage, Deploy and Develop of Centre staff
• Management Reporting – Provide timely reports to Senior Management, including Management Committee members.

B) Strategic Planning

• Community Outreach - Develop Community Outreach Plan and educate seniors about Active Ageing Programme
• Relationship Management - Develop strategies for asset mapping, fortify existing relationships; identify new community partners, engage and build relationship to garner their support to serve the seniors.
• Volunteer Management - Overseee, recruit, train and develop Volunteer Management Plan

C) Centre Operations

• Key Performance Indicators – Maintain close monitoring of the given KPIs, implement measures to manage volunteers and seniors recruitment, retention and participation data at stipulated timeframe.
• Serving Seniors – Formulate customized guidelines to serve the needs of the seniors; take lead in handling challenging service users
• Community Outreach – Guided by the Master Community Outreach Plan, take lead in the implementation, review and evaluation of the plan.
• Relationship Management - Take lead in engaging community partners, build effective and sustainable partnerships with them to serve the needs of the seniors.
• Programmes and Activities - Lead in regular reviews, planning, implementation and evaluation of programmes.
• Recruitment of Members - Plan promotion and advertisement of AAC programme to seniors in designate blocks on a regular basis
• Volunteer Management - Identify suitable volunteer roles to engage clients or from external individuals to contribute in
• Financial Reporting - Adherence to planned budget, checks and controls and prepare reports in a timely manner,

D) Other Duties

• Any other responsibilities as assigned by Executive Director / HOD / SCM

Requirements

• Degree or Diploma in the field of Social Sciences (i.e. Social Work / Gerontology) preferred
• At least 5 years of experience in direct operational roles such as running a social service-related Centre (preferably in the area of Eldercare)
• Prior supervisory experience, with at least 2 staff reporting to him / her
• Strong stakeholder management skills, able to develop and build relationship with wide variety of community partners
• Strong interpersonal skills, a team player, yet able to work independently.
• Strong communications skills, preferably bilingual.
• Dynamic, quick thinking, adaptable and responsive to change.

Tell employers what skills you have

• Community Outreach
• Strategic Planning
• Management Skills
• Organisational Skills
• Interpersonal Skills
• Healthcare
• Critical Thinking
• Relationship Management
• Gerontology
• Social Sciences
• Microsoft Office 365
• Adaptable
• Project Management
• Volunteer Management
• Staff Management
• Stakeholder Management
• Able To Work Independently
• leadership skills
• Mapping
• Financial Reporting