Centre Manager: Lead Growth in Music Education

AUREUS (HOUGANG 1) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading music education provider in Singapore seeks a Centre Manager to lead a team of Customer Service Executives. This role requires at least 2-3 years of customer service experience, strong leadership abilities, and adaptability. Responsibilities include managing sales targets, mentoring team members, and ensuring excellent customer service. The position offers a gross salary of $4,000 - $4,500, alongside various performance bonuses and professional development opportunities. Applicants should be goal-driven with a passion for customer service.

Benefits

Gross Salary of $4,000 - $4,500

Various Performance and Incentive Bonuses

Medical and Insurance Coverage

14 days of Annual Leaves and Sick Leaves

In-House Learning and Development

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices

Qualifications

• At least 2-3 years of experience in the customer service field.
• At least 1 year in a manager-level position.
• Strong proficiency in written and spoken English.

Responsibilities

• Conduct assigned number of outgoing sales calls daily.
• Achieve assigned monthly lead generation and sales targets.
• Cultivate team members through effective mentoring.

Skills

Customer service expertise

Leadership

Sales skills

Adaptability

Problem solving

Job description

A leading music education provider in Singapore seeks a Centre Manager to lead a team of Customer Service Executives. This role requires at least 2-3 years of customer service experience, strong leadership abilities, and adaptability. Responsibilities include managing sales targets, mentoring team members, and ensuring excellent customer service. The position offers a gross salary of $4,000 - $4,500, alongside various performance bonuses and professional development opportunities. Applicants should be goal-driven with a passion for customer service.