Centre Manager

Inter Island Manpower Pte Ltd; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A recruitment and staffing agency in Singapore is seeking a Front Desk Leader to oversee operations and drive sales performance. You will empower your team to provide exceptional service and foster a people-focused workplace culture. Candidates should have over 2 years of experience, including leadership, along with excellent communication and problem-solving skills. The role requires working weekends and emphasizes compliance and high standards. This position is integral to achieving customer loyalty and satisfaction.

Qualifications

• 2+ years of relevant experience, including at least 1 year in a leadership role.
• Able to work weekends with 2 weekday off days.
• Goal-driven, organised and committed to high standards and compliance.

Responsibilities

• Lead and motivate the front desk team to deliver exceptional service.
• Drive monthly sales, lead generation and conversion targets.
• Ensure outstanding customer satisfaction through proactive problem-solving.

Skills

Leadership

Sales ability

Customer-focused mindset

Strategic thinking

Communication skills

Problem-solving skills

Job description

What You’ll Do

• Lead and motivate the front desk team to deliver exceptional service and strong sales performance.

• Oversee smooth daily operations and maintain a premium, well-presented centre environment.

• Drive monthly sales, lead generation and conversion targets — and coach your team to win together.

• Build a positive, people-focused workplace culture with strong staff engagement.

• Ensure outstanding customer satisfaction through proactive problem-solving and warm service.

• Communicate clearly with management and ensure compliance with all systems and standards.

• Track performance, reporting and centre improvement plans.

What Success Looks Like

• Centre growth and LTH targets achieved.

• High employee satisfaction and positive 360° feedback.

• Strong customer loyalty, improved NPS, and optimised AMM.

What We’re Looking For

• 2+ years of relevant experience, including at least 1 year in a leadership role.

• Able to work weekends (with 2 weekday off days).

• Strong strategic thinking, sales ability and customer-focused mindset.

• Excellent communication, leadership and problem‑solving skills.

• Goal-driven, organised and committed to high standards and compliance.
  5 work days, office hours

Registration number: R1216462
Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)
Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified