Call Centre Officer | 3 months (Contract)

BGC GROUP PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established outsourcing company in Singapore is seeking a Customer Service Representative. You will handle customer inquiries via phone, live chat, and in-person, along with supporting daily administrative operations. Ideal candidates must be Singaporean and hold at least a GCE A Level or Diploma in a related field. Proficiency in Microsoft Office is essential. This role offers a contracted duration of 3 months with working hours from Monday to Thursday: 8.30 am to 6.00 pm, and Friday: 8.30 am to 5.30 pm.

Qualifications

• Only Singaporean.
• Minimum qualifications of GCE A Level or a Diploma.
• Strong proficiency in Microsoft Office Applications.

Responsibilities

• Attend to customer enquiries via phone, live chat and at the counter.
• Carry out ad-hoc documentation and administrative tasks.
• Demonstrate eagerness to learn and take on additional responsibilities.

Skills

Proficiency in Microsoft Office Applications

Education

GCE A Level or Diploma in a related field

Job description

Job Highlights

Be the friendly face and voice of our team — you’ll handle customer enquiries across phone, live chat and at the counter, and support day-to-day admin so our operations run smoothly.

Nearest MRT: Woodlands

Working Hours: Monday to Thursday : 8.30 am to 6.00 pm, Friday: 8.30 am to 5.30 pm

Salary: up to $2,580 per month

Contract duration: 3 months

Job Descriptions

• Attend to customer enquiries via phone, live chat and at the counter.
• Carry out ad-hoc documentation and administrative tasks (e.g., managing deliveries, mail and apparel).
• Demonstrate eagerness to learn and take on additional responsibilities within the work unit.

Job Requirements

• Only Singaporean.
• Minimum a GCE A Level or Diploma inany related field.
• Proficient in Microsoft Office Applications.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham
(Reg No.: R23114253)
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

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