Business Support Officer

Maybank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is seeking a candidate for a permanent role focused on supporting reporting, loan administration, and credit monitoring. Responsibilities include preparing regulatory reports, managing loan application support, and ensuring compliance with procedures. Ideal candidates should have a diploma in a relevant field, prior banking experience, and strong organizational skills. This position offers a competitive salary package up to SGD 3500 and is suited for detail-oriented individuals passionate about banking operations.

Qualifications

• Prior experience in banking operations, credit administration, or loan processing preferred.
• Strong knowledge of AML, trade finance, and regulatory reporting.
• Meticulous, organized, and able to manage multiple deadlines.

Responsibilities

• Support in reporting, loan administration, credit monitoring, and operational coordination.
• Prepare and submit monthly regulatory reports.
• Track borrower acceptance of Letters of Offer and maintain records.
• Assist RMs/BDMs with signing conditions and manage document warehousing.

Skills

Microsoft Office Skills

Detail Management

Accuracy

Being Thorough

Good Customer Service Skills

Education

Diploma / Degree in Banking, Finance, Business, or related field

Job description

JOB DETAILS

• Job Type: Permanent
• Position Level: Non-Executive
• Qualification: Diploma
• Discipline: Business Studies/Administration
• Specialization: Branch Operations
• Sector: Group Community Financial Services
• Experience: 2 - 3 years
• Salary: Up to SGD 3500

JOB DESCRIPTION

To provide support in reporting, loan administration, credit monitoring, and operational coordination. This role is essential in ensuring regulatory compliance, accurate reporting, and smooth daily operations.

JOB RESPONSIBILITIES

1. Reporting & Credit Monitoring
   • Prepare, print, and distribute Daily, Monthly, Quarterly, and OAA reports.
   • Support Morning Show reports and obtain Team Head approval prior to Form A submission.
   • Review Daily Remittance AML reports and ensure timely STR submissions when required.
   • Conduct ACRA/EIS searches and circulate Credit Monitoring reports.
   • Prepare and submit monthly regulatory reports (e.g. MAS 757, AML Statistics, PNL).
   • Monitor OAA renewals and generate AA renewal letters to obtain updated borrower documents.
2. LO / SLO Tracking
   • Print Letters of Offer (LO) / Supplemental Letters of Offer (SLO) and prepare security documents.
   • Track borrower acceptance / rejection of LO/SLO and ensure secured record keeping.
3. EFS Loan Application Support
   • Submit EFS WCL & Trade Loan applications via ESIMS (Maker & Checker).
   • Conduct exposure checks for new and renewal cases.
   • Monitor EFS Trade expiry and prepare renewal letters.
   • Upload required documents and ensure timely submission before availability expiry.
   • Handle ad-hoc approvals and ensure trade premium fees are deducted.
4. Officer Code Tagging
   • Tag officer codes in BIS, BWCIF, FITAS-CIF, and segment accounts.
   • Track annual migration lists and ensure accurate revenue tracking.
5. General Administrative Support
   • Conduct searches (ACRA, ROC, land title, CBES).
   • Assist RMs/BDMs with signing conditions and signatory verification.
   • Arrange courier services and manage document warehousing per MAS guidelines.
   • Track fee waivers, annual leave records, and support audits.
   • Coordinate meeting room bookings, festive packet distributions, and document filing.

JOB SKILLS

• Microsoft-Office-Skills
• Detail-Management
• Accuracy
• Being-Thorough
• Good-customer-service-skills

JOB REQUIREMENTS

• Diploma / Degree in Banking, Finance, Business, or related field
• Prior experience in banking operations, credit administration, or loan processing preferred
• Strong knowledge of AML, trade finance, and regulatory reporting
• Meticulous, organized, and able to manage multiple deadlines

Only shortlisted candidates will be notified.