Business Process Manager - Dorothy M.

PeopleSearch Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Business Process Manager to enhance operational excellence and drive digital transformation initiatives. The ideal candidate should have a Bachelor's Degree in Engineering or IT, alongside a minimum of 10 years in business management and project execution experience. Responsibilities include leading committees, analyzing processes, and formulating strategic initiatives for technology adoption. The role offers a significant opportunity to impact operational efficiency and requires strong analytical and leadership skills.

Qualifications

• Minimum 10 years of experience in business management systems and process improvement.
• Proven experience in executing large-scale projects successfully.
• Strong analytical and conceptual skills with an ability to make data-driven decisions.

Responsibilities

• Establish and lead a steering committee focused on operational excellence.
• Conduct analysis of current operational state and develop projections.
• Formulate a long-term strategy for digital transformation.

Skills

Process improvement

Project management

Data-driven decision making

Communication skills

Mentoring project teams

Education

Bachelor’s Degree in Engineering or Information Technology

Job description

Business Process Manager - Dorothy M.

Overview

In view of business expansion, our client is seeking a Business Process Manager. This will be a crucial role in helping the Company maintain its competitive edge, optimise new technological projects, and continue to deliver high-quality services.

Responsibilities

• Establish and lead a steering committee focused on advancing operational excellence and attaining world‑class standards.
• Conduct a comprehensive analysis of the current operational state and develop projections for the desired future state at three‑year and five‑year intervals, utilising Lean methodology and Six Sigma process control techniques to guide this transformation.
• Formulate a long‑term strategy for digitalisation, technology adoption, automation, and artificial intelligence implementation, guided by the established roadmap and assessment.
• Lead, manage and facilitate the Lean initiatives/projects across the organisation from inception to implementation.
• Perform critical analysis of existing company processes and procedures for potential cost, quality, safety, reliability, and process efficiency opportunities, with the goal of minimising or eliminating non‑value‑added activities identified.
• Demonstrate the capability and flexibility to implement these measures as necessary, using cost‑benefit analyses to prioritise initiatives based on their impact and feasibility.
• Partner with C‑suite executives, department heads, and key stakeholders to ensure alignment, facilitate a shift in mindset, and secure commitment to the strategic roadmap.
• Collaborate with partners on cutting‑edge technological innovation projects that improve operational efficiency or support new business growth.

Qualifications

• Bachelor’s Degree in Engineering, Information Technology or equivalent.
• Min 10 years of experience in business management systems, process improvement and project management.
• Proven experience in successfully executing large‑scale projects.
• Extensive experience implementing digital transformation initiatives integrating multiple IT systems across all business functions.
• Experience in collaborating with and presenting to C‑suite executives and boards of directors on company performance and actionable initiatives.
• Strong ability to mentor and manage cross‑functional project teams to drive successful project outcomes.
• Experience analysing business and operational processes for continuous improvement and quality improvement opportunities.
• Strong analytical and conceptual skills with a demonstrated ability to collect meaningful data and make data‑driven decisions.
• Outstanding communication, presentation skills and interpersonal skills.
• Lean Six Sigma Black Belt certification preferred.

Office Location

East, Singapore

Salary & Notice Period

Kindly indicate your current/last salary details and also your notice period.

Application

Interested candidates kindly forward your CV to [e-mail] (Dorothy Ma Li, Reg No: R1769176). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057