Business Development Manager (Freight Forwarding) JL18

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A top recruitment firm in Singapore is seeking a talented business development professional to acquire new customers and enhance growth in existing accounts. The ideal candidate will have significant experience in logistics and an aptitude for building strong relationships. Responsibilities include leading customer engagements and executing business strategies in a dynamic environment.

Qualifications

• Min. 5 years in a customer facing role in freight forwarding or logistics.
• Knowledge of customer retention and service ethics.
• Excellent communication skills for all organization levels.

Responsibilities

• Acquire and manage new business and customer relationships.
• Analyze performance of owned customers; execute required actions.
• Collaborate with stakeholders on sales initiatives.

Skills

Customer focus

Negotiation skills

Proactiveness

Consultative sales techniques

Education

Degree or equivalent

Certification in Logistics and/or Supply Chain

Tools

Microsoft Office

Job description

Responsibilities:

• Hunt, win and acquire new business and customers
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes, and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.
• Interact with local and regional product teams (including Air, Ocean, and others) on securing the best rates in the market for customer proposal purposes.
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Support and/or enable the growth of assigned accounts regionally or globally if required.
• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.
• Work on tenders/RFQs/Bids if required
• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
• Contribute ideas on process improvements & implementation of related improvements.
• Internal stakeholder management
• Execute and manage all other jobs as assigned by immediate and dotted line superiors.

Job Requirements:

• Degree level or equivalent
• Certification in Logistics and/or Supply Chain would be an added advantage
• Min. 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.
• Knowledge of customer retention and experience in dealing with customers
• Strong customer focus and service ethics
• Proactive, independent and able to multi-task and work in a start-up environment
• Proficient in use of Microsoft Office applications.
• Good consultative sales techniques and well-developed negotiation skills
• Possess a high level of honesty, integrity, and ethics
• Excellent written & verbal communication skills with the ability to communicate, present and influence all levels of the organisation, including executives
• Ability to handle the competing requirements of different stakeholders and work collegiately

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [e-mail]

We regret only shortlisted candidates will be notified.

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