BUSINESS DEVELOPMENT MANAGER

ALI EXPRESS SG PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic e-commerce company in Singapore is seeking a motivated Business Development Manager to expand clientele and drive financial growth. The ideal candidate will develop effective sales strategies, foster client relationships, and analyze market opportunities. Candidates should have proven experience in business development or sales with proficiency in MS Office and CRM tools. This role is pivotal in enhancing customer satisfaction and ensuring sustainable growth.

Qualifications

• Proven working experience as a business development manager or sales executive.
• Proven sales track record.
• Experience in customer support is a plus.
• Proficiency in English.
• Ability to build rapport with clients.

Responsibilities

• Develop a growth strategy focused on financial gain and customer satisfaction.
• Conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services to clients.

Skills

Business development

Sales strategy

Customer relationship management

Communication skills

Negotiation skills

Time management

Ability to work under pressure

Education

BSc/BA in business administration or relevant field

Tools

MS Office

CRM software (e.g. Salesforce)

Job description

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law‑established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after‑sales support
• Build long‑term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).