Brand Engagement Specialist — Customer Happiness Pro

ROYAL ORG PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading engagement firm in Singapore is looking for a Customer Engagement Specialist to enhance customer loyalty and satisfaction. This role involves direct interaction with customers, ensuring their needs are met through excellent communication and problem-solving skills. You will be responsible for fostering long-term relationships and managing exciting events to engage clients effectively. A minimum 3-month commitment and flexibility for 5-6 days a week is required. Enthusiastic candidates are encouraged to apply!

Qualifications

• 18 years old and above.
• Minimum 3-month commitment, 5-6 days per week.

Responsibilities

• Act as the go-to for all customer questions, ensuring customer satisfaction.
• Communicate brand values and offerings to customers.
• Resolve customer issues effectively.
• Transform first-time buyers into loyal fans.
• Manage event logistics and enhance customer experiences.

Skills

Killer communication skills

Empathy and problem-solving

Time management skills

Job description

A leading engagement firm in Singapore is looking for a Customer Engagement Specialist to enhance customer loyalty and satisfaction. This role involves direct interaction with customers, ensuring their needs are met through excellent communication and problem-solving skills. You will be responsible for fostering long-term relationships and managing exciting events to engage clients effectively. A minimum 3-month commitment and flexibility for 5-6 days a week is required. Enthusiastic candidates are encouraged to apply!