Branch Manager

CLEARMINDS EDUCATION CENTRE @ TOA PAYOH PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

An established tuition centre in Singapore is seeking an Administrative Assistant to support daily operations including customer service and class registrations. The role requires strong people skills, comfort in sales, and the ability to maintain a welcoming environment. Ideal candidates should be organized, detail-oriented, and have experience in customer service or administrative roles. Working hours include evenings and weekends. Join our team and help students succeed in their academic journeys.

Qualifications

• Previous experience in customer service, sales, or administrative roles.
• Proficient in Microsoft Office or Google Suite.
• Ability to learn new software quickly.

Responsibilities

• Welcoming visitors, students, and parents.
• Handling inquiries via various communication channels.
• Assisting with class registration and payments.
• Promoting courses and encouraging enrollments.
• Scheduling classes and maintaining attendance records.
• Supporting teachers and supervising operations.

Skills

Customer service

Sales skills

Communication

Organizational skills

Detail-oriented

Tools

Microsoft Office

Google Suite

Job description

CM @ TPY Company Profile

Clearminds Education Centre is an established brandin the tuition enrichment industry in Singapore, having been around for over 20years. We specialise in helping primary and secondary school students achievetheir academic goals and unlock their full potential. With our carefullycurated in-house materials and customised approach to learning, we believe thatevery student can excel within and beyond the classroom. We believe inempowering students to succeed in their studies and in their personal lives!

Our teaching and curriculum department closelyaligns our learning materials with the latest syllabus from MOE and constantlykeeps abreast of the latest changes and trends. We believe that when students are able to conquer their phobias and fears, it breaks down mental barriers andinsecurities over whether they are good enough to succeed and that confidence naturallyspills over to other subjects and aspects of their lives. Our engaging teachersare highly skilled and deeply passionate about empowering the students theyteach, and every lesson is truly a game changer. Beyondacademic excellence, Clearminds Education prides itself on its close-knitculture and fun-loving team camaraderie amongst its teachers, admin staff andstudents.

We are in the midst of expanding and are looking for an AdministrativeAssistant.

• Be the primary point of contact for studentsand parents at Clearminds Education @ Toa Payoh. You’ll assist withregistration, enquiries, and payments, as well as communicate about classpackages and schedules. This role requires strong people skills, comfortin sales, and the ability to create a positive and welcoming centreenvironment.

Main Responsibilities:

Front Desk & Customer Support

• Welcome and attend to all walk-in visitors,students, and parents warmly.
• Answer inquiries via phone, WhatsApp, or inperson about courses, schedules, and centre policies.
• Guide parents through registration, trialbookings, and payment procedures.
• Effectively handle walk-ins and follow up onnew leads.

Sales & Programme Promotion

• Explain tuition classes and packages clearlyto parents and students.
• Confidently promote courses, recommendpackages, and encourage enrolments or renewals.
• Address objections and questions, tailoringrecommendations to family needs.

Scheduling & Coordination

• Assist with class scheduling, includingrescheduling or cancellations.
• Coordinate make-up lessons and keep detailed,accurate attendance records.

Administrative Support

• Maintain updated student records, enrolmentinformation, and fee payment status.
• Prepare simple reports as needed (attendance,billing summaries).
• Assist with filing, data entry, documentpreparation, and keeping the front desk tidy.

Team Collaboration

• Work closely with teachers and supervisors tosupport centre operations.
• Help with logistics, preparing materials, andcentre upkeep.

What We’re Looking For:

• Enjoys helping and talking with parents andstudents.
• Comfortable sharing information on tuition packagesand closing sales.
• Good communication and listening skills.
• Organized, detail-oriented, and able tomulti-task.
• Friendly, reliable, and eager to work in asupportive team.

Working hours: 3 weekdays (1:00pm to 9:00pm) + 2 weekends (8.30am to6.30pm) OR 5 weekdays (1:00pm to 9:00pm) + 1 weekend (8.30am to 6.30pm).

Requirements

• Previous customer service, sales, or adminexperience, ideally in education.
• Proficient with Microsoft Office or GoogleSuite.
• Able to learn centre processes and softwarequickly.
• Ready to start soon and commit to the requiredschedule.

Take the first step and apply now with your resume!