Bilingual Education Services & Operations Specialist

You Cheng Education Center Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

An education center in Singapore is looking for a Customer Service and Communication Specialist who excels in bilingual communication and administrative tasks. The role includes responsibilities in operations, social media management, and content creation. Candidates should have a diploma or higher, be fluent in English and Chinese, and possess strong organizational skills. The center offers a friendly and supportive work environment with opportunities for career development.

Benefits

5.5-day work week

Annual increment and performance bonuses

Training and career development opportunities

Friendly and supportive work environment

Qualifications

• Diploma or higher in any discipline (Business, Communications, Education preferred).
• Fluent in both English and Chinese (spoken and written).
• Highly meticulous and able to manage administrative duties with precision.
• Strong communication and customer service skills.
• Able to work independently and collaboratively.
• Experience in social media management, preferred.
• Proficient in relevant tools.

Responsibilities

• Communicate with parents and students in English and Chinese.
• Handle inquiries and support customer needs.
• Assist with daily administrative tasks.
• Coordinate class schedules and maintain attendance records.
• Create engaging content for social media platforms.

Skills

Fluent in English and Chinese

Customer service skills

Organisational skills

Communication skills

Social media management

Education

Diploma or higher in any discipline

Tools

Canva

Google Workspace

MS Office

Job description

An education center in Singapore is looking for a Customer Service and Communication Specialist who excels in bilingual communication and administrative tasks. The role includes responsibilities in operations, social media management, and content creation. Candidates should have a diploma or higher, be fluent in English and Chinese, and possess strong organizational skills. The center offers a friendly and supportive work environment with opportunities for career development.