Bellman / Concierge

EL DEVELOPMENT (VENTURES) PTE. LTD.; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

A hospitality company in Singapore is looking for a Bellman to manage guest baggage and ensure exceptional service. This role involves greeting guests, assisting with luggage delivery, and maintaining the entrance area. The ideal candidate should be personable and efficient, ensuring a smooth arrival and departure experience for guests. Responsibilities also include liaising with the front desk for guest arrivals and providing necessary assistance. Applicants must be able to work efficiently in a dynamic environment.

Responsibilities

• Greet and welcome guests at the main entrance.
• Liaise with front desk for all arrivals and departures.
• Assist in driveway management, opening and closing of vehicles’ doors.
• Ensure collection and delivery of guest luggage and equipment.
• Provide information and assistance to guests.
• Maintain cleanliness of the entrance and baggage room.

Job description

Summary

Responsible for the receipt of guests’ luggage and parcels, and ensure accurate delivery to and from guestrooms. The Bellman also assists guests with enquiries and fulfilling other service requests.

Job Responsibilities

• Greet and welcome guests at the main entrance, use the guest names whenever available
• Liaise with front desk for all arrivals and departures
• Assist in driveway management, opening and closing of vehicles’ doors
• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
• Provide information and other assistance to guests when required
• Maintain cleanliness of the entrance and baggage room