Barista Team Lead: Service, Ops & Quality

M CHAIN STORES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking a candidate to manage team operations and ensure excellent customer service. The ideal applicant will supervise staff, manage inventory, uphold quality control, and enforce hygiene standards, ensuring operational efficiency in a busy environment. Responsibilities include handling cash transactions and preparing performance reports. Candidates must demonstrate strong leadership and organizational skills to thrive in this dynamic setting.

Responsibilities

• Supervising and coordinating staff activities, including hiring and training.
• Ensuring excellent customer service standards and resolving complaints.
• Overseeing inventory levels and placing orders to minimize waste.
• Ensuring products meet health and safety regulations.
• Optimizing workflow processes for efficiency.
• Handling cash transactions and balancing registers.
• Enforcing hygiene and safety standards.

Job description

A retail company in Singapore is seeking a candidate to manage team operations and ensure excellent customer service. The ideal applicant will supervise staff, manage inventory, uphold quality control, and enforce hygiene standards, ensuring operational efficiency in a busy environment. Responsibilities include handling cash transactions and preparing performance reports. Candidates must demonstrate strong leadership and organizational skills to thrive in this dynamic setting.