Barista Leader

MANSA COMPUTERS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading coffee establishment in Singapore is seeking an experienced Barista to oversee daily operations and maintain high beverage standards. The ideal candidate has 3-5 years of experience in specialty coffee shops and at least 2-3 years in a supervisory role. You will also train team members on best practices and ensure a positive customer experience. Flexibility to work shifts and a strong understanding of coffee preparation are essential for this role.

Qualifications

• 3-5 years experience as a barista in a specialty coffee environment.
• Minimum 2-3 years in a supervisory or training role.
• Knowledge of coffee and equipment calibration is essential.

Responsibilities

• Oversee daily bar operations to meet beverage standards.
• Train team members in beverage preparation and workflow.
• Handle customer feedback and service issues promptly.

Skills

Coffee preparation

Customer service

Team training

Time management

Tools

Espresso machines

Grinders

Filters

Job description

SUMMARY

At Oak & Ember, we’re looking for a passionate Barista that has a strong understanding of coffee preparation and customer service, consistently delivering high-quality beverages with precision and care. You’ll be responsible for maintaining beverage standards, ensuring smooth daily bar operations, and creating a warm, welcoming experience for every guest.

KEY RESPONSIBILITIES

Operations & Quality Control

• Oversee daily bar operations to ensure all beverages meet recipe standards
• Manage bar inventory, ordering, and stock control for smooth daily operations
• Responsible for daily calibration of espresso machines, grinders, and filter equipment
• Monitor and adjust related machines to maintain taste consistency and quality drinks
• Ensure a clean, safe & organized work environment in compliance with hygiene & safety standards
• Oversee bar equipment maintenance, troubleshoot issues and liaise with service providers for repairs as needed

Training & Development

• Train and coach team members on beverage preparation, including espresso extraction, milk texturing, latte art, and workflow management
• Serve as a mentor and role model for baristas, demonstrating best practices and fostering a culture of continuous learning
• Review bar workflows, identify improvement opportunities, standard operation procedures and other training materials

Customer Experience

• Handle customer feedback and resolve beverage related issues promptly and courteously
• Ensure a positive customer experience through friendly interaction and professional service
• Maintain composure and deliver quality services even during high volume and fast-paced periods

Collaboration & Menu Development

• Support restaurant operations and perform any ad-hoc duties as assigned by superior
• Work with management on beverage menu planning, seasonal specials and new drink concepts

JOB REQUIREMENTS

• Minimum 3 - 5 years’ experience working as a barista in specialty coffee environment, with at least 2 - 3 years in a supervisory/training role
• Strong knowledge of coffee and equipment calibration (espresso machines, grinders, filters, etc)
• Customer-service oriented, with a positive attitude and ability to handle a fast-paced environment
• Time-management skills, strong attention to detail and consistency
• Flexibility to work shifts, weekends and public holidays as required