Aviation FBO Customer Service Agent (Flight Operations)

Jet Aviation; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An aviation services company in Singapore is seeking a Customer Service Agent to provide exceptional assistance to passengers and crew at its FBO. Responsibilities include responding to service requests and inquiries while ensuring customer satisfaction. The ideal candidate will have a high school diploma, a valid driving license, and experience in the aviation or hospitality fields. Flexibility in working hours is required. This position offers a chance to work in a dynamic and multicultural environment.

Qualifications

• Valid Class 3/3A driving license is required.
• Work experience in aviation or hospitality is advantageous.
• Flexibility to work weekends and holidays.

Responsibilities

• Provide high levels of customer service.
• Respond to inquiries and complaints efficiently.
• Assist passengers and crew at different travel stages.
• Handle pre-flight and post-flight administrative tasks.
• Participate in safety and quality management systems.

Skills

Customer orientation

Communication skills

Ability to work under pressure

Initiative

Education

High School Diploma/GED

Job description

An aviation services company in Singapore is seeking a Customer Service Agent to provide exceptional assistance to passengers and crew at its FBO. Responsibilities include responding to service requests and inquiries while ensuring customer satisfaction. The ideal candidate will have a high school diploma, a valid driving license, and experience in the aviation or hospitality fields. Flexibility in working hours is required. This position offers a chance to work in a dynamic and multicultural environment.