Associate Director (Digital & AI Enablement)

National University of Singapore; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading educational institution in Singapore is seeking an Associate Director to develop digital capabilities and scale AI adoption across the organization. The candidate will design and deliver training programs on AI tools, lead project engagements, and work closely with stakeholders to implement AI solutions. The role requires strong instructional design, hands-on AI project experience, and excellent communication skills. The organization offers a dynamic environment fostering growth and innovation.

Qualifications

• Strong background in instructional design and training delivery for digital/AI topics.
• Hands-on experience with AI projects and familiarity with LLMs and RAG.
• Excellent communication skills for engaging with stakeholders.

Responsibilities

• Design and deliver engaging training programs on AI tools.
• Lead responses to AI project requests and define use cases with stakeholders.
• Stay updated on generative AI trends and share insights with the organization.

Skills

Instructional design

Training delivery

AI expertise

Stakeholder engagement

Problem-solving

Job description

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a can-do attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

Job Purpose

We are looking for a dynamic and forward-thinking Associate Director to help build digital capabilities and scaling AI adoption across the organisation. This position will work on AI training delivery and helping user to structure and deliver AI projects.

The ideal candidate will have a blend of people leadership, AI expertise and training facilitation skills. You will be working with business stakeholders, learners, and technologists to drive meaningful outcomes in a fast-evolving environment.

Duties and Responsibilities

AI Tools Training

• Design, deliver, and refine engaging training programs on AI tools.
• Conduct professional and impactful training sessions that empower employees to apply skills in their daily work.
• Drive learner engagement, track training effectiveness, and iterate content based on feedback and learning outcomes.
• Foster a culture of continuous digital learning across the organisation.

AI Project Engagement

• Lead the team in responding to AI-related project requests from various business lines.
• Work closely with stakeholders to define use cases, prioritise opportunities, and deliver practical AI solutions based on University’s generative AI tools and platform (e.g. no code AI Agent builder and APIs).
• Stay current with industry developments in the generative AI space and translate them into business-relevant initiatives.
• Act as an internal thought leader for generative AI, keeping abreast of the latest industry trends, research, and tooling, and sharing insights with the wider organisation.
• Establish and run regular community of practice (CoP) meetups and knowledge-sharing forums to connect generative AI practitioners across departments and encourage best practices.

Qualifications

• Strong instructional design and training delivery background, particularly in digital/AI topics.
• Solid experience with AI projects, ideally with hands‑on exposure to LLMs and RAG.
• Excellent communication, stakeholder engagement, and problem-solving skills.
• Agile, curious, and future‑oriented mindset.

More Information

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department: Applications - Faculty & Research Systems

Employee Referral Eligible: Yes

Job requisition ID: 30406