Associate Architect (Student Systems)

NATIONAL UNIVERSITY OF SINGAPORE; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading university in Singapore seeks an experienced IT professional to deliver projects across various business domains. The ideal candidate should have over 10 years in the IT industry, including project management experience. Responsibilities include gathering functional requirements, developing technical solutions, and ensuring ongoing application support. Strong analytical and communication skills are essential. Candidates with Salesforce experience are preferred. The role promises an empowering work environment with competitive remuneration.

Benefits

Competitive remuneration

Flexible work arrangements

Qualifications

• 10+ years in the IT industry with 3+ years in a technical role.
• Strong grasp of IT methodologies and architectures.
• Experience in Salesforce implementation is preferred.

Responsibilities

• Deliver IT projects related to various business domains.
• Engage with business users to gather requirements.
• Develop necessary technical solutions and support operations.

Skills

Technical development

Project management

Analytical skills

Salesforce implementation

Communication skills

Education

Degree in Information Technology or equivalent

Tools

Salesforce

Job description

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via the NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Purpose

The candidate will primarily be responsible for delivering IT projects related to the prospective, student, lifelong learner, alumni, and donation business domains. The candidate should be self-motivated, a strong team player, and adaptable to the corporate culture. This role involves engaging with business users, providing technical solutions, and supporting business operations. The developer will work within the Student Systems Tower under the supervision of the section manager.

Duties and Responsibilities

Technical Development

• Engage business users to gather functional requirements.
• Develop Apex Classes, Lightning Components, Screen Flow, Visualforce pages and OmniStudio script.
• Manage deployment framework to facilitate CI/CD
• Integrate Salesforce with other NUS systems.
• Develop a test plan and work with the business user for UAT.
• Develop automated test scripts to improve testing efficiency.
• Contribute to platform technical documentation.
• Adhere to Salesforce best practices and NUS IT policies.
• Work with the Salesforce administrator to troubleshoot or investigate issue

Maintenance and Support

• Accountable for the overall successful provision of on-going application maintenance and support to ensure SLAs are met.
• Oversees and/or provides maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems etc.
• Creates, updates and/or reviews systems artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
• Performs systems and data analysis, including analysing existing system/program logic difficulties and revising the logic and procedures as necessary.
• Handle audit queries and ensure audit and security compliance are met.
• Liaises closely with business users and builds good rapport
• Collaborate closely with business users to plan and prioritize annual IT projects and enhancements.
• Liaise closely with vendors to ensure successful provision of support and maintenance in accordance with the contract.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within the IT industry, inclusive of 3+ years in a technical role and 3+ years’ experience in project management.
• Good grasp of IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. Understanding the business questions that users are trying to answer is essential.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors
• Must be a self-starter and able to work independently with minimum supervision
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude
• Experience in Salesforce implementation will be an added advantage.
• Experience in the Higher Education industry is a bonus.
• Demonstrate continuous professionalism and NUS Core values, viz., innovation, resilience, excellence, respect, and integrity.